Resolve Reviews
Review Concierge
You will have access to a Review Concierge team that can help you respond to and request removal of online reviews.
Each Review Concierge has a direct phone number and email so you can work with the same person again if you'd like.
Review Report Card Professional Plan customers receive 40 of free credits each month to use toward Review Concierge.
If you need more than 40 credits per month, you can purchase VIP Concierge Credits. It costs $100 for a block of 100 credits. VIP Concierge Credits never expire.*
Concierge Credits
Below is a chart of the three main services that Review Concierge performs and the cost for each.
Service | Concierge Credits |
---|---|
Removal Request | 10 per review |
Public Response | 10 per review |
Address Update | 20 per profile |
* Review Concierge is only available to subscribers of Review Report Card Professional. All unused concierge credits expire upon cancellation of a Review Report Card subscription.